Real time updates on all human services organizations
Jinship helps referral teams see which organizations are actually reachable, accepting clients, and ready to help, so staff can help clients find help, not dead ends.
Internal Resource Directory
City Workforce Center
Is their number correct?
Northwest Housing Assistance
The hours don't aren't right
Southside Family Services
Didn't respond
Central Mental Health Clinic
Still accepting clients?
the problem
When the information goes stale, clients pay the price with their health.
Outdated numbers, wasted calls
Caseworkers call providers that have closed, changed numbers, or stopped accepting referrals months ago – only to find out by actually calling.
Clients sent to programs that are full
Resource lists don’t update when programs close or the waitlists hit capacity. Your team finds out when a client returns empty-handed.
Knowledge trapped in private notes
The caseworker who knows which shelter is too busy to pick up and which clinic is actually open on Fridays keeps all of that in their own notes – or in their head.
Googling on the spot
Without a reliable directory, staff google searches on the spot – unreliable and runs into the same problem: does this resource actually have capacity?
how it works
From scattered files to a living directory in three steps.
Import your existing files
Upload spreadsheets, CSVs, Google Docs, PDFs or any document your team already uses. Jinship reads your existing resource list and builds a shared directory from it. No manual entry needed.
Outreach as usual
Call or reach out to providers the way you always do. The directory is searchable, organized, and accessible to the whole team.
Update status in one click
After any resource outreach, update their availability: accepting, waitlist open, full, no answer, or closed. Leave a short note if you'd like. The whole team sees the status of any resource immediately.
how it works
Every outreach = smarter directory.
Update provider status in seconds. Take notes. The whole team benefits immediately.
Real-time updates. One click.
After any provider interaction, mark what you found. No forms, no email threads, just a single tap that updates everyone on your team. Instantly.
✓ Accepting
⏳ Waitlist Open
✕ Full
↩ No Answer
⊘ Outdated info
Northlake Family Resource Center
Accepting
Clients / referrals need to come with intake form pre-filled. Ask clients to call ahead to confirm appointment.”
Updated by Priya R. · 15 days ago
better for everyone
No time spent on dead-end calls
When your team knows who answered last week and what was said, they spend less time redialing and more time placing clients.
Send clients to places that are actually open
Up-to-date status tags mean fewer failed referrals, fewer frustrated clients, and a team that operates with more confidence and credibility.
Preserve what your team already knows
Everyone's knowledge, for everyone. Every note added to the directory updates the entire team and reduces duplicated triage work. Referral knowledge no longer disappears into private files or staff memory.
start whenever you'd like
Don't build from scratch
Jinship imports the files your team already uses. If it has provider names and contact info, we can work with it.
Excel / CSV / Google Sheets
Google Docs / MS Word / PDFs
And more
Ready to update your resource list in minutes?
Join our beta and help us help referral teams, caseworkers, and clients give and get help, faster.